Thinks so much for all you have done for us
I want to thank Travis. I/We were very pleased with his help during a difficult time. He was a pleasure to work with very care.
Bob Donhue & Yvonne were wonderful! Compassionate, respectful, and sensitive. Many thanks to Travis. His compassion & willingness to spend time and explain any questions, is greatly appreciated. He was knowledgeable, kind, and gentle. He did not make me feel ashamed for y tearful expressions of emotions. Even Dan's phone etiquette was appropriate & tender! Many thanks to the entire team. Blessings to all!
Travis communicated with us often and did a good job as we worked through process.
Our situation was a bit unique in that my brother passed away from his illness in a hotel 2 counties away from home. We knew he was very ill but he was functioning fairly well. Having to deal with a coroner and law officials by phone was stressful enough but making funeral care arrangements for someone with no life insurance or dependents made this fall to me, the oldest sibling since our father is 88 and lives in Florida. My youngest brother had used Indiana Memorial when his wife was killed in a tragic car accident 2 1/2 yrs prior and was very pleased with the wonderful caring & compassion he experienced. From the moments I first contacted the office and was immediately put though to Travis I knew the decision to use Indiana Memorial was the right one. Travis was so understanding & explained all options & details clearly, helping me understand the process involved and really just took over handling the details with the coroner so that was one less thing for me to do. Due to the financial circumstances we opted for a direct cremation Travis was extremely easy to talk to, professional yet had a way of making me feel like I was his only client. He answered all my questions, emailed all contract details and it was a very smooth process. He was very patient with me and listened to me ramble on when it wasn't related to the business at hand. Everyone I encountered through out the process was so nice and not the "stuffy, saying all the right things" type of funeral care I've experienced in the past. They were genuine and really cared about making my brothers return "home" like it was their family member.
Thank you for all you do!
Great service and the director excellent human being
This is my third time using your services. As always very happy with your services.
Travis is amazing to work with.
Dan was great he made me feel comfortable.
Dan has gone above and beyond any expectations!! Very compassionate, and easy to talk to. Has a very calming effect on people. Wonderful man and also the man who picked my husband up from the nrsing home, very professional, courteous and caring.
Dan and Allison are wonderful. They do everything to make it as easy as possible for you. Have became Family, Friends since moms service in Jan Rose Glover. - So you know if we have used your company for 2 family members in a year. You are doing something Right.
Jennifer & Carl was so nice. They are wonderful people.
We selected cremation only, and are satisfied with the service, Travis offered a variety of options, but was not pushy, quickly understood our needs.
Travis - is great, he took care of my sister in law in 2019 and took care of all of our needs and was so gracious kind and respective - and then when my brother died I was treated the same way.
Thank you all so very much through all of my difficult times!
Indiana Memorial is the best. I will recommend them to everyone I know, whether for pets or people. They're affordable, friendly, efficient, and amazing. Losing a loved one is hard, but Jennifer made everything so simple. God bless Indiana Memorial, and all the workers. I absolutely love everything about the funeral home, and workers. Thank you all so much!!!! Especially Jennifer. I can't tell you enough how perfect Indiana Memorial and all staff, especially Jennifer is. THANK YOU ALL!!!! BEST PLACE EVER!@❤❤❤
We all were very impressed with everyone (especially Jennifer). Thank you Jennifer for all your help.
Thank you for everything. Travis was extremely helpful compassionate and empathetic, to our requests and organizing everything so quickly & efficiently. We will remember to return when the need arises.
You are all amazing, Thank you
We're so appreciative of the professionalism throughout the entire process.
We would like to thank Travis for his 'down to earth' ability to make you feel at ease, his excellent 'person to person' communication, and his sincere professionalism. Travis - you are the best!!!
Excellent service, thank you so much Travis.
Travis has done a wonderful job - Very caring. Travis has done an excellent job. He called me several time to keep me abreast of everything. He is such a caring person which is why I chose Indiana Memorial.
Travis did a very professional and helpful job. I appreciate his prompt responses and his ability to help me work through options & details.
Travis went above and beyond, he helped me in so many ways. A true story we could tell.
You guys are great at what you do.
Thank you for your prompt courteous service.
I was worried about how to gave my husband a funeral he deserved - with little money - But Travis made his funeral amazing. Travis had so many ways to help make my husband services perfect. I can't thank him enough.
I appreciated your kindness.
Everyone was detailed and efficient. The process was easy to navigate. Thanks to the staff.
I was pleased from how we was treated when making arrangements to time when services were needed. Thank you
Very professional & compassionate w/the loss of my wife.
Great Staff, Thank for all your help. It was a long ride but we did it. Thank you so much.
Travis was extremely polite & efficient & Professional. I am always thinking I hear Mom calling me, it's like she never left. I miss her. I thank you for the excellent service.
Travis was warm understanding which was a treasure during the COVID 19
Dear Friends, I would like to thank everyone at Indiana memorial Cremation for the great job they did for me and my loved one. You were all so thorough in the way you handled everything and in the way you explained everything in a way so that I could really understand it. Again, Thanks very much.
Bob and Travis were both beyond amazing with the arrangements for my dad...I had never felt such compassion, and warmth from someone I'd never met before, until then. Thank you doesn't seem like enough for all you've done for us.
Travis & everyone were very nice & helpful.
You met all of our needs. Thanks Travis
Travis was very caring and compassionate to our needs. The staff done a "bang up job" care and preparing the body for services.She was so beautiful.
Everything was exactly what we asked for. Dan Forbes was so helpful and a joy to work with.
Thank you for your compassion and service.
Dan was so nice to us and we really appreciate all he did.
Dan was exceptional in the care given to help ease us through this difficult time. The setting in Trafalgar is quite exquisite, with plenty of space for family, parking, along with the beauty of the facility. Dan's attention to details were amazing, and the time and care he extends to make you feel like you are the only client they have. Thank you
I would like o thank Travis Surber personally for caring for my father with deep compassion. You made me feel comfortable as I had never been through something like that before. You made everything easier for me and are so kind and patient.
Appreciated the professional conduct of the funeral care & service.
Travis was extremely kind with his time and counsel. He took care of detials that were completely new to me. Ken
Thank You Travis Surber! You were very respectful and helpful to my family! We had Limited income but it was wonderful handled and the old Caddie was over the top!
I would like to say this was our third use of your service. You guys are great and very enjoyable o be around. All was perfect.
We were very pleased with your service & ect. Great job with all you did. Thank you Travis.
Travis was great & took care to make sure we had what we needed such a great man. Very Caring
Thank you is not adequate enough for the kindness shown to me by Travis. His calm, quiet professional manner helped me during the most difficult of days.
Everything was wonderful - Thank you so Much!
I was very pleased with everything. It was all handled very professional and Travis was wonderful.
Thank you so much for your help with this matter Travis. God bless you man... My dad was all I had and this time in life is the hardest I've ever experienced. Thank you for being so understanding and helpful.. You are a great person.. Thank you for everything....
Our Services were done at our church and we were very satisfied. Thank you.
Thank you! You provide a Wonderful service.
Travis Surber was excellent and has the disposition appropriate for his role at your establishment.
So was the young man who picked up m mother from the health center she was at. Mitchell
Everything was good Travis. Everybody that came really like the funeral home. Thanks Dickie Dawn Shane Jeannie
Bob & Travis were very accommodating & made you feel comfortable.
Very professional Service
With the passing of my Uncle Dave Jackson, my family met the next day with Travis, at the funeral home on W 10th Street. He never tried to up sale, polite. . . I think we had him laughing at times.
The following week Travis brought my Uncle to St Joesph Catholic Church for his visitation and mass, followed by burial. I could not have been more pleased with Travis, and his professionalism, and how he was in general. The best asset you have is Travis!
Travis if you read this you will remember me the twin you met! Thank you sir!
Travis was very helpful & nice during our family's difficult time.
The service was very noce, and the staff was very helpful. Thank you Travis for everything.
Thank you for the compassionate & professional services.
I have had my husband, mother in law & 4 dogs cremated here. Thank you
Our Family was seeking & received a low cost, private cremation, per the deceased wishes.
Very Please with Services Provided
Travis stayed late to arrange cremation for us. He then made time for us to pick-up ashes - he changed his schedule for us as are 2 hours away. He listened to what arrangements we wanted. He did not try to upsell. He gave us guidance how many death certificates to purchase. He gave us broad explanations for how finding will and lock might apply As we had Zero knowledge, thanks "board strokes" information was very helpful. He listened to us from the beginning when we said we had no real connection with this family member, were unexpectedly thrust in the situation as last survivor of this particular family, and helped us "business wise" rather than "emotionally" which would have been faking the situation.He gave us exactly what my spouse & I want for ourselves. Ne fuss, no mass, minimal expense, no drama, as few public notices as allowed & guidance dealing with cemetery.
Again, Indiana Memorial fave us exactly the level of care we wanted at less than $1000, plus, general information on the business aspects of dealing w a person who died without leaving a willor an attorney that we could locate. Thank you, Travis
Travis Surber was a very nice Person & done well with everything, Thank you for all your help.
Thank you for everything and for working with me during such a hard time.
Thank you for the compassion you showed us during a difficult time. You were professional but very down to earth. Thank you. Peace, the Buaer family. PS I also enjoyed the Patriotic Music while on hold!
Everything was good for us, Thank you.
The facility was very nice and the people did everything to serve you. - Edward C. Meyer
Travis Surber was professional in every way. We so appreciate all he did for us, via long-distance communication, as we live in Phoenix.
I greatly appreciate everything that was done to make this day run smoothly. It was a great way to say "see you later" to my father.
Both Bob & Travis were exceptionally kind, compassionate especially during a very difficult and challenging, unanticipated time. They were both very patient with me and showed great demeanor and kindness. Both were very knowledgeable and guided me & supported me during the most difficult and agonizing time of my life. I am eternally grateful for them both and their sincere gratitude. Sincerely
Everything was perfect. Travis did an awesome job ensuring all my fathers needs/wants were full filled. Thank you.
Travis handled our situation with kindness & compassion. He was very courteous.
Thanks for your help
This Lady had no Money! You were Wonderful!
Thank you for your great service.
You did a great job! The family was very happy with service.
Travis is very kind and quite efficient.
Very happy with all of it.
Than you - Just what I needed.
I loved what you did for me. It was what I wanted.
Thank you for serving my family.
Travis, was very well liked - professional.
Great work! The day my brother passed was such a shock! I don't remember everything because of the grief. I do recall that Indiana Memorial put my mind at ease, and assured me everything would be taken care of. I am truly grateful for their services. I would highly recommend them!
The May family will be forever grateful for allowing us to see our little sister on the road to heaven. "Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow." Melanie Beattle. May God continue to be with you all. Lavanna May
Thank you so very much for everything! You were awesome in every way. Shawnda was absolutely amazing. My Daddy looked really really good and your services were so personal and caring
Thank you so much for paying attention to my brother's untimely death!! We think you and your services and help is above and beyond....thank you so very much!!!
It was like a family get together. You made it very special to all of us. You went above and beyond the usual to help. You will be highly recommended to anyone that needs your services. You made a very very hard time much easier. The preacher you got for us was exceptional. I thank all of you again for all your help and kindness.
Thank You all, " Shawnda, Carrie, and Chelsea" for all your thoughtful attention and LOVE.
Shawnda went above and beyond. Thank You.
Thank You to the staff at Indiana Memorial! During the hardest times in life you guys made it a little easier.
I am so pleased and honored to have had my father's service here at the funeral home. They didn't rush us when we were making arrangements and they didn't make us for uncomfortable, they helped us, took the time to explain all that was in detailed with services and made it clear so no one was confused about anything. The day of the funeral they were right there and anything that was needed they were VERY helpful. We got all that was needed and then some. My father looked AMAZING!! I'm so glad we went with this funeral home.
Indiana Memorial was exceptional. When my wife and I say down with staff and discussed my father's final wishes, they were compassionate, understanding; and went above and beyond to meet our needs. Very professional, yet empathetic team. Thank you for everything.
I give many praises and my deepest gratitude for the services provided for my son, Vincent Scott Metheny. Many thanks to the staff. They provided help and loving guidance throughout our sad and trying time. Again, I commend each of you.
I think you did an excellent even with the problems you with death certificates.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.